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Terms and Conditions

Last Updated: 11/6/2025

1. Introduction

Welcome to AtQuickConnect ("we," "our," or "us"). These Terms and Conditions govern your use of our B2B marketplace platform (the "Service") and any information, text, graphics, or other materials uploaded, downloaded, or appearing on the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Definitions

  • "Platform" refers to the AtQuickConnect website and mobile applications.
  • "User" refers to any individual or entity that accesses or uses the Service.
  • "Buyer" refers to Users purchasing goods or services through the Platform.
  • "Seller" refers to Users offering goods or services through the Platform.
  • "Subscription Plan" refers to the paid membership tiers offering varying levels of access to leads and services.
  • "Leads" refers to potential business opportunities provided to subscribed Users.
  • "Qualified Lead" refers to a lead that meets the specific criteria and requirements as defined in your subscription plan.

3. Account Registration

3.1 To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration.

3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 You must be at least 18 years old or the age of majority in your jurisdiction to use the Service.

4. Subscription Plans

4.1 AtQuickConnect offers tiered Subscription Plans providing access to business leads and marketplace features.

4.2 Subscription fees are billed in advance on a recurring basis (monthly/annually) and are non-refundable except as specified in Section 4.5 and Section 13.

4.3 You may cancel your subscription at any time, but no refunds will be provided for unused portions of the billing period except under the conditions outlined in Section 13.

4.4 We reserve the right to modify subscription fees with 30 days' notice. Current subscribers will maintain their existing rate until the next billing cycle.

4.5 Refund requests will only be considered under the specific circumstances outlined in Section 13 of these Terms.

5. Leads and Services

5.1 Leads provided through the Service represent potential business opportunities but do not guarantee transactions.

5.2 AtQuickConnect does not verify all information provided in leads and is not responsible for the accuracy or outcome of any lead.

5.3 Users are solely responsible for evaluating and pursuing leads at their own discretion.

5.4 Sharing, reselling, or distributing leads outside your organization is strictly prohibited.

5.5 The quantity and quality of leads may vary based on market conditions, user industry, and subscription tier.

13. Refund Policy

13.1 Zero Leads Guarantee: If we fail to provide a single qualified lead as defined in your subscription plan for three (3) consecutive months, you may request a full refund of the subscription fees paid for that three-month period.

13.2 Refund Eligibility: To be eligible for a refund under this guarantee:

  • Your account must be in good standing with no violations of these Terms
  • You must have maintained an active subscription for the entire three-month period
  • You must submit a refund request within 30 days following the end of the three-month period
  • You must provide evidence of zero lead delivery upon our request

13.3 Refund Process: Approved refunds will be processed within 30 business days and issued to the original payment method used for the subscription.

13.4 Exclusions: This refund guarantee does not apply to:

  • Leads that were provided but not pursued or responded to by you
  • Leads that did not result in successful transactions
  • Periods where your account was suspended or restricted
  • Free trial periods or promotional subscriptions
  • Partial months of service

13.5 Sole Remedy: This refund policy constitutes your sole and exclusive remedy for dissatisfaction with lead delivery services.

14. User Obligations

14.1 You agree not to use the Service for any unlawful purpose or in any way that violates these Terms.

14.2 You will not engage in any activity that interferes with or disrupts the Service or servers/networks connected to the Service.

14.3 You will not attempt to gain unauthorized access to other accounts, computer systems, or networks connected to the Service.

14.4 You are solely responsible for all content you post, transmit, or otherwise make available through the Service.

15. Intellectual Property

15.1 The Service and its original content, features, and functionality are owned by AtQuickConnect and are protected by international copyright, trademark, and other intellectual property laws.

15.2 You may not modify, reproduce, distribute, create derivative works of, publicly display, or in any way exploit any of the content, software, or materials available on the Service without our prior written permission.

16. Limitation of Liability

16.1 AtQuickConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

16.2 Our total liability for any claims related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

16.3 We do not guarantee the quality, safety, or legality of any products or services listed on the Platform.

17. Termination

17.1 We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

17.2 Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which should survive termination shall survive.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the Service. Your continued use after such notice constitutes acceptance of the new Terms.

20. Contact Us

For questions about these Terms or refund requests, please contact us at:
Email: legal@atquickconnect.com
Phone: +91 9205766749
Address: AtQuickConnect, Faridabad, Haryana, India 121004